Curriculum Team Facilitation Trough Practice

Duration of the training: 21 hours over 6 half days (combining the content of the three trainings)

Target audience:

anyone who wants to improve communication, collaboration and collective intelligence within their organization:

• Scrum Masters
• Team Coaches
• Facilitators
• Agile Coaches
• Managers
• Leaders 

Objectives:

• Day 1 - Facilitation for high performance teams
  • Introduction to facilitation and its role in successful team collaboration
  • Exploring the intent behind facilitation and sharing the group's intent
  • Orienting conversations to the group's intent
  • Develop the ability to consider other perspectives in order to welcome a diversity of viewpoints
  • Gain a better understanding of facilitation practices
  • Complement conversations with key practices
  • Understand and experiment with different facilitation tools and processes
  • Develop the facilitator's position and make connections between people and ideas
  • Develop emotional intelligence to recognize and name emotions
  • Use group rules and prepare the physical environment
  • Creating a good team dynamic while focusing on our goals
• Day 2 - Facilitating Authentic Retrospectives
  • Creating psychologically safe spaces for team members to share their perspectives
  • Understanding group dynamics, roles and leadership principles
  • Develop listening and adaptability to meet the needs of the team
  • Explore a variety of activities to energize retrospectives
  • Discover practical tools that can be added to your toolbox now
  • Create logical sequences taking into account the context of the iteration and the phases of the meeting
  • Experiment with facilitating retrospectives in a safe environment
  • Explore real-life case studies and simulations for full integration of learning.
• Day 3 - Facilitating Conflict Resolution
  • Understand the nature of conflict and the different ways to manage it
  • Explore conflict management strategies and conflict response styles
  • Develop active listening and empathy skills
  • Manage emotions in conflict, including anger
  • Explore various techniques to better address conflict in a practical way
  • Create rich meetings and powerful conversations using, among other things, liberating structures
  • Providing constructive and generous feedback
  • Manage conflict to achieve better outcomes for teams

Learning Outcomes:

Upon completion of this training curriculum, participants will be able to:

• Develop the ability to facilitate successful team collaboration and engagement
• Understand and manage the nature of conflict to achieve better team outcomes
• Apply facilitation tools and practices to create more complete discussions
• Use a variety of techniques to address conflict and difficult conversations in a practical way
• Create rich meetings and powerful conversations using, among other things, liberating structures
• Provide constructive and generative feedback
• Develop the facilitator's stance, emotional intelligence, and connect people and ideas
• Create a good team dynamic while focusing on our goals.